CANCELLATION & REFUND POLICY

1.Cancellation Process:Customers may request cancellation of services by submitting a written request via email or through the contact form available on the website. 2.Refund Eligibility:Refunds will be considered only in eligible cases where services have not been fully delivered, processed, or completed. 3.Consultancy & Processing Fees:Consultancy fees, assessment charges, administrative fees, and processing fees are generally non-refundable once the service has commenced. 4.Refund Request Procedure:Customers must submit a refund request in writing, providing relevant details such as payment proof, application number, and the reason for the refund request. 5.Refund Processing Timeline:Approved refunds will be processed within 7–15 working days from the date of approval and credited through the original payment method, wherever applicable. 6.Non-Refundable Conditions:** Refunds will not be provided if: The customer withdraws after service commencement. Incorrect, incomplete, or misleading information is provided by the customer. The application is rejected due to the customer's ineligibility or non-compliance with requirements. Delays, rejections, or refusals occur due to government authorities, embassies, universities, employers, or other third parties. 7.Refundable Conditions:** Refunds may be considered if: A duplicate or erroneous payment has been made. The company is unable to provide the requested service. The cancellation request is approved before any substantial work or processing has begun. 8.Refund Approval:All refund requests are subject to internal review and approval. The company's decision regarding refund eligibility shall be final. 9.Policy Updates:The company reserves the right to modify, update, or amend this Cancellation & Refund Policy at any time without prior notice. 10.Contact Information:For cancellation or refund-related queries, customers may contact the company's support team through the official email address or contact page provided on the website.